Frequently Asked Questions About Pinna - FAQ - Pinna

FAQ

What is Pinna?

Pinna is an on-demand audio subscription service that reimagines kids’ entertainment. Each podcast, audio show, music album and audiobook on Pinna is expertly developed and carefully curated for kids 3-8. From science and fantasy to interactive game shows and mysteries, music and more, Pinna has hundreds of hours of programming to pique the interest of every kid and get them giggling, guessing, wondering, puzzling, and participating. Pinna is an ad-free, screen-free way to play and listen.

What does kidSAFE certified mean?

Pinna is a member of the kidSAFE Seal Program, an independent safety certification service designed specifically for kid-friendly websites and technologies. For Pinna, that means we adhere to COPPA rules and regulations ensuring that we do not collect any personally identifiable information about your kids and we keep any account information behind a gated wall for only adults to access.

Additionally, we are ad-free which means that we do not let anyone advertise to your kids. Whether they are browsing for an adventure audiobook or listening to a thrilling mystery podcast, you can be sure that their experience will not be interrupted by unwanted messaging.

Why does Pinna cost money?

Pinna is a kid-safe environment which, in part, means that it is free of ads and free of messaging aimed at your kids. Because Pinna does not rely on advertising as a revenue source, we must collect subscription fees in order to continue to create amazing Pinna Original podcasts and acquire top content from partners across the music, podcasting and audiobook space.

How much does Pinna cost?

We currently offer two subscription options that kick in after a 30-day free trial:

  • A month-to-month option at $7.99/month
  • A yearly option at $79.99/year, which equates to 2 additional months FREE (beyond the trial period)

Both options unlock unlimited access to all Pinna Original podcasts, partner podcasts, music and audiobooks - over 1,000 things to listen to! Plus, you can listen on any mobile device via the Pinna app and, coming soon, desktop listening!

What devices does Pinna support?

Pinna is available to stream on all iOS and Android devices including tablets and smartphones. Additionally, listeners can access Pinna via their desktop by entering in the username and password created at sign up to log in from https://account.pinna.fm/log-in.

I live in Australia, is Pinna available there and other countries?

YES! Pinna is now available via your local app store in most countries. While we strive to offer diverse content that celebrates all cultures, the primary language of Pinna is English. If you aren't sure if Pinna is available where you live, please reach out to us at contact@pinna.fm and we'll be happy to assist!

How are the audio shows developed and content curated?

At Pinna, we believe in a kid’s right to explore, discover, learn and play on their own terms. Therefore, every audio show and content piece is developed and acquired with kids in mind. In fact, every show produced is carefully vetted by experts in the children’s cognitive development field including advisors specifically focused on literacy, education, culture, psychology and curriculum. We want to ensure everything your kids are exposed to is not only enjoyable but also age appropriate.

How do I learn about new features, audio shows, episodes, music and audiobooks?

We are dedicated to developing and curating the most interesting, exciting and engaging content for kids 3-8. We are constantly adding new podcasts, music and audiobooks to our content library so the best way to stay informed is to subscribe to our newsletter.

Once logged in, go to the Parents navigation section and select Newsletter. You will then be prompted to confirm your email address. You can expect to receive an initial email confirming your enrollment as well as weekly communications from us. Don’t have an account yet? No problem. Sign up is available in the footer of this page.

For more frequent check-ins and to share your experiences with us, stay connected to Pinna by following @PinnaAudio on Facebook, Instagram and Twitter.

What’s the best way to start listening?

There is no right or wrong way to enjoy the thousands of original audio show and podcast episodes, award-winning audiobooks, songs and musical artists. From setting the tone for the day around the breakfast table with an interactive audio game show, turning on upbeat music during a drive or enjoying a quiet moment listening to a favorite audiobook, there’s an audio experience for every time of day and every mood.

Can Pinna be used in the classroom?

YES! With hours of listening across various topics and categories, Pinna has podcasts, audio shows, music and audiobooks to match every need. Anytime Art creates a virtual art studio in any space while ExtraBLURT and ExtraBLURT Jr, encourages participation in an audio game show format. Grimm, Grimmer, Grimmest takes place in a classroom with witty commentary from school kids while The Unexplainable Disappearance of Mars Patel is a gripping adventure that will keep kids riveted.

Browse the content library to hear more!

How do I contact Pinna?

We are always happy to hear from our listeners of any age! Please email us at: contact@pinna.fm or connect with us by following @PinnaAudio on Facebook, Instagram and Twitter.

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